Earthlink Customer Service
Starlink Customer Service

Starlink Customer Service

Starlink’s customer service is primarily delivered through an online support portal and in-app ticketing system, where users can access FAQs, troubleshoot issues, and submit support requests. While the system is streamlined for self-service and efficiency, some customers have expressed concerns about delayed response times and the lack of live phone or chat support.

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888-300-14587

Connect with Starlink Customer Service 

Contact Starlink for their amazing customer service related to every technical issue.

Phone

  • Outage Support: 1-866-606-5103 (Mon–Fri, 6am–4pm CT)
  • General Lines: (310) 363-6000 or 1-855-753-2495 (user-reported)
  • 24/7 Satellite Operations: For emergencies only

 Submit a Support Ticket

  • Log in to your account and click “Contact Support”
  • Escalate from chatbot to human help as needed
  • For formal issues, email: [email protected] with your account details

 Help Center

Other Support Options

  • WhatsApp (Selected Countries): Active for Indonesia & other regions
  • No physical stores: All support is online or via regional resellers

Ready to Upgrade your Starlink internet?

StarLink emphasis on self-service first support model through the help centre & ticket portal. Phone support is limited to connection issues during set hours.

Call to Order: 1-800-454-0843 

FAQ

You have questions, we have answers

Starlink does not offer phone or live chat support. Customers can access help by logging into their account at starlink.com and submitting a support ticket through the Help Center.

No, Starlink currently does not provide a customer service phone number. All support is handled digitally through its online portal and mobile app.

Visit the Starlink Support page for self-service articles on hardware setup, connectivity issues, billing, and network performance.

Response times vary but typically range from a few hours to several days, depending on the issue and region. Priority support may be faster for business and enterprise accounts.

Yes, Starlink offers a 30-day return policy for hardware and allows cancellation anytime through your account dashboard, with no long-term contracts.